Customer Service
Customer Service Overview
New or Additional Space Request
Facilities General Services
Employee Badge Program
Frequent Courthouse Visitor Badge Program
Downloads: Badge and Building Access Forms
Reserve County Space
Key & Building Access Cards
Facility Posting Guidelines
Facility Work Request

Latest News
» Annual 'Lights Out Houston' 2014
Facilities & Property Management (FPM) has been authorized by Commissioners Court to lead the effort and have Harris County, in conjunction with the City of Houston, the Greater Houston Partnership and Central Houston, Inc. participate in the annual 'Lights Out Houston' program. View more >>

» Frequent Courthouse Visitors (FCV) Badge Program Renewal
The renewal process for the 2014 Frequent Courthouse Visitor’s Program has begun. View more >>

Customer Service

Our Customer Service Team, led by Mary Edwards, is here to connect our customers to all the services that FPM provides. Our goal is to provide "Great Service for Great People" by understanding your needs and providing quality service, while keeping you informed along the way.

Some of the services we can assist you with include:

» New or additional space (office, storage, etc.)

» Changes to an existing space

» All maintenance requests

» Temperature adjustment

» Applying for a Frequent Courthouse Visitor's Badge

» Employee ID Badge

» Reserving Meeting Rooms

» Requests to use a County facility after regular business hours

» Keys or Access Cards

» Displaying Event Posters

Please let us know how we can assist you and your office needs.


                Mary Edwards
        Customer Service Manager

Raul C. Martinez Annex on 1001 Macario Garcia Drive