Customer Service
Customer Service Overview
New or Additional Space Request
Facilities General Services
Frequent Courthouse Visitor Badge Program
Downloads: Badge and Building Access Forms
Reserve County Space
Key, ID, & Building Access Cards
Facility Posting Guidelines
Facility Work Request

Latest News
2015 Frequent Courthouse Visitor (FCV) Badge Program Renewals
We are in the 2015 FCV Renewal Period for all participants in the Frequent Courthouse Visitors Badge Program. View more >>

Notice to Frequent Courthouse Visitors
Tuesday, August 26, 2014 is the last day to apply for a new Frequent Courthouse Visitor's Badge. View more >>

Important Changes to Badge Program
Effective September 1, 2014, Harris County Employees, temporary employees, and contract workers will be accessed fees for lost identification badges and access cards. View more >>

Customer Service


Our Customer Service Team, led by Mary Edwards, is here to connect our customers to all the services that FPM provides. Our goal is to provide "Great Service for Great People" by understanding your needs and providing quality service, while keeping you informed along the way.

Some of the services we can assist you with include:

New or additional space (office, storage, etc.)

Changes to an existing space

All maintenance requests

Temperature adjustment

Applying for a Frequent Courthouse Visitor's Badge

Employee ID Badge

Reserving Meeting Rooms

Requests to use a County facility after regular business hours

Keys or Access Cards

Displaying Event Posters

Please let us know how we can assist you and your office needs.



Mary Edwards
Customer Service Manager
Mary.Edwards@fpm.hctx.net
713-755-2255


New Jail Facility on 701 North San Jacinto Street